Website Privacy Policy

Effective Date: August 25, 2026

This Privacy Policy describes how Rafael Cazares, LMFT ("we," "us," or "our") collects, uses, and shares information when you visit www.rafaelcazares.com (the "Site").

1. Information We Collect

  • Contact Information: If you fill out a contact form, we collect your name, email address, phone number, and any information you voluntarily provide. Note: Submitting a contact form does not establish a therapist-client relationship. Please do not include confidential or sensitive health details in general website contact forms.

  • Usage & Analytics Data: We collect standard, non-identifying information about how visitors interact with our Site. This includes general device types, browser types, and basic page-viewing patterns. We use built-in Squarespace Analytics and webmaster indexing tools (Google Search Console and Bing Webmaster Tools) to monitor overall site performance and search visibility. These tools do not capture Protected Health Information (PHI).

  • Cookies: This site uses essential cookies provided by Squarespace to ensure site security, proper page loading, and basic functionality.

2. How We Use Your Information We use this information to respond to client inquiries, analyze aggregate website traffic to improve site navigation, and ensure site security. We do not sell your data, nor do we use tracking data for behavioral retargeting or cross-site advertising.

3. Third-Party Service Providers We share limited, non-clinical operational data with the following service providers to manage our practice and website:

  • Squarespace: Website hosting and internal, aggregated traffic analytics.

  • Google (Search Console): To monitor search engine indexing and site health.

  • Microsoft (Bing Webmaster Tools): To monitor search engine indexing and site health.

  • Sessions Health: Our HIPAA-compliant Electronic Health Record (EHR) and secure client portal (used for intake forms, scheduling, and clinical communication).

4. HIPAA Notice of Privacy Practices This policy applies solely to information collected through this public website. If you become a client, your protected health information (PHI) is governed separately by the Health Insurance Portability and Accountability Act (HIPAA) and California’s Confidentiality of Medical Information Act (CMIA). You can review our full HIPAA Notice of Privacy Practices linked in the footer of our website.

5. Your California Privacy Rights Under the California Consumer Privacy Act (CCPA) and the California Online Privacy Protection Act (CalOPPA), California residents have the right to request access to the personal information we collect and to request its deletion. We do not sell or rent personal information to third parties.

6. Crisis Disclaimer This website is for informational purposes only and is not monitored 24/7. If you are experiencing a mental health emergency, please call 911 or 988, or go to the nearest emergency room.