Website Privacy Policy

Effective Date: May 11, 2026

This Privacy Policy describes how Rafael Cazares, LMFT ("we," "us," or "our") collects, uses, and shares information when you visit www.rafaelcazares.com (the "Site").

1. Information We Collect

  • Contact Information: If you fill out a contact form, we collect your name, email address, phone number, and any information you voluntarily provide. Note: Submitting a contact form does not establish a therapist-client relationship. Please do not include confidential or sensitive health details in general website contact forms.

  • Usage & Analytics Data: We automatically collect standard, non-identifying information about your device and how you interact with our Site. This includes general IP addresses, browser types, and page-viewing patterns. We use Squarespace Analytics, Google Analytics, and Bing Webmaster Tools to monitor overall site performance and search visibility. Analytics data is kept entirely separate from client health records and does not contain Protected Health Information (PHI).

  • Cookies: This site uses standard cookies and similar technologies to help the site run effectively and to track aggregate visitor trends.

2. How We Use Your Information

We use this information to respond to inquiries, analyze general website traffic to improve site navigation, and ensure the security of our Site. We do not sell your data, nor do we use tracking data for behavioral retargeting or advertising.

3. Third-Party Service Providers

We share limited, non-clinical operational data with the following service providers to run our practice and website:

  • Squarespace: Website hosting and internal traffic analytics.

  • Google (Analytics & Search Console): To understand aggregate site traffic and search performance.

  • Microsoft (Bing Webmaster Tools): To monitor site health and search indexing.

  • Sessions Health: Our HIPAA-compliant EHR and secure client portal (used for intake forms, scheduling, and clinical communication).

4. Your California Privacy Rights

Under the California Consumer Privacy Act (CCPA) and the California Online Privacy Protection Act (CalOPPA), California residents have the right to request access to the personal information we collect and to request its deletion. We do not sell or rent your personal information to third parties.

5. Crisis Disclaimer

This website is for informational purposes only and is not monitored 24/7. If you are experiencing a mental health emergency, please call 911 or 988, or go to the nearest emergency room.